Our Shipping Policy

 

Welcome to our shipping policy! Here, we detail how we deliver our products to you.

 

Please note that shipping charges and estimated shipping timelines are confirmed at checkout (when you make a purchase).

 

The Shipping Process

When you order from us, we aim to process your order within 3 business days. Once your order is processed, the shipping process begins. After we’ve processed your order, you can expect to receive it within the estimated shipping timelines we provide at the time you make your purchase. Depending on your order, location and delivery preferences, you may be charged a shipping fee. 

 

Order Updates

You can expect to receive communications from us throughout the shipping process. Once your order has been shipped, you will receive an email and/or text notification from us, which will include a tracking number that can be used to monitor the status of your order. Any communications we send will align with our privacy policy.[1] 

 

Shipping Delays

We do our best to get your orders processed and shipped as quickly as possible, but there’s always a chance of delays that are beyond our control (for example, postal service disruptions). If you have any issues with the timeliness of your order, we encourage you to reach out to us.

 

Returning Your Order

It’s important to us that you’re happy with your purchase. If you have any issues with a purchase, we encourage you to review our return policy[2] , where we explain how we manage customer returns and refund requests. If you have any questions or concerns about your purchase or our return policy, please contact us.

 

International Shipping

Our international customers are important to us. Currently, we only ship within the continental United States, but we are working to expand our reach to other countries. 

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If we do not ship to your region, please reach out to us through our website. We’d love to hear about your interest in our products and provide an update about when we’ll be shipping to your area.